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http://hdl.handle.net/11067/6334Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Oliveira, Catarina | - |
| dc.contributor.author | Azevedo, António | - |
| dc.date.accessioned | 2022-06-08T19:41:56Z | - |
| dc.date.available | 2022-06-08T19:41:56Z | - |
| dc.date.issued | 2022 | - |
| dc.identifier.citation | Oliveira, Catarina, e outro (2022) - The influence of customer value co-creation and interaction with salesperson on customer experience in furniture retailing. In International Workshop in Marketing, 1, Porto, 2022. Sustainability and resilience. Porto : Universidade Lusíada. P.---. | - |
| dc.identifier.uri | http://hdl.handle.net/11067/6334 | - |
| dc.identifier.uri | https://doi.org/10.34628/nw4k-0641 | - |
| dc.description | Sustainability and resilience / 1st International Workshop in Marketing. - Porto : Universidade Lusíada, 2022. P. --- . | pt_PT |
| dc.description.abstract | This paper aims to discuss the influence of value co-creation (VCC) built by the customer-brand (store’s salesperson) interaction quality (CSIQ) on customer experience evaluation, during an omnichannel customer journey in furniture retailing context. | pt_PT |
| dc.language.iso | eng | pt_PT |
| dc.rights | openAccess | pt_PT |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc/4.0/ | pt_PT |
| dc.title | The influence of customer value co-creation and interaction with salesperson on customer experience in furniture retailing | pt_PT |
| dc.type | bookPart | pt_PT |
| dc.peerreviewed | yes | pt_PT |
| dc.identifier.citationtitle | The influence of customer value co-creation and interaction with salesperson on customer experience in furniture retailing | - |
| dc.identifier.citationauthor | Oliveira, Catarina | - |
| dc.identifier.citationauthor | Azevedo, António | - |
| Appears in Collections: | [ILID-COMEGI] Contribuições em livros | |
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