Utilize este identificador para referenciar este registo:
http://hdl.handle.net/11067/6334
Registo completo
Campo DC | Valor | Idioma |
---|---|---|
dc.contributor.author | Oliveira, Catarina | - |
dc.contributor.author | Azevedo, António | - |
dc.date.accessioned | 2022-06-08T19:41:56Z | - |
dc.date.available | 2022-06-08T19:41:56Z | - |
dc.date.issued | 2022 | - |
dc.identifier.citation | Oliveira, Catarina, e outro (2022) - The influence of customer value co-creation and interaction with salesperson on customer experience in furniture retailing. In International Workshop in Marketing, 1, Porto, 2022. Sustainability and resilience. Porto : Universidade Lusíada. P.---. | - |
dc.identifier.uri | http://hdl.handle.net/11067/6334 | - |
dc.identifier.uri | https://doi.org/10.34628/nw4k-0641 | - |
dc.description | Sustainability and resilience / 1st International Workshop in Marketing. - Porto : Universidade Lusíada, 2022. P. --- . | pt_PT |
dc.description.abstract | This paper aims to discuss the influence of value co-creation (VCC) built by the customer-brand (store’s salesperson) interaction quality (CSIQ) on customer experience evaluation, during an omnichannel customer journey in furniture retailing context. | pt_PT |
dc.language.iso | eng | pt_PT |
dc.rights | openAccess | pt_PT |
dc.rights.uri | http://creativecommons.org/licenses/by-nc/4.0/ | pt_PT |
dc.title | The influence of customer value co-creation and interaction with salesperson on customer experience in furniture retailing | pt_PT |
dc.type | bookPart | pt_PT |
dc.peerreviewed | yes | pt_PT |
dc.identifier.citationtitle | The influence of customer value co-creation and interaction with salesperson on customer experience in furniture retailing | - |
dc.identifier.citationauthor | Oliveira, Catarina | - |
dc.identifier.citationauthor | Azevedo, António | - |
Aparece nas colecções: | [ILID-COMEGI] Contribuições em livros |
Ficheiros deste registo:
Não existem ficheiros associados a este registo.
Este registo está protegido por Licença Creative Commons